Amica Home Insurance Review 2021

Last modified: January 22, 2021
  • Claims 10
  • Buying 10
  • Transparency 9
  • Value For Money 10
  • Coverage Variety 9.5
  • OVERALL RATING 9.7
  • Financial Strength A++
  • BBB Rating A+
  • Coverages 5/5
  • Flexibility Policy customization available
  • Discounts 5/5
  • Support Website, Email, Phone
  • User Ratings ConsumerAffairs 4
  • Availability All states (except Hawaii)
  • Pricing Affordable

Homeowners searching for a reputable insurance company can consider going with Amica. Explore our Amica home insurance reviews!

About the Company

Amica home insurance company was established in 1907. Since then, it became one of the largest home insurance companies in the United States, which even owns several subsidiary insurance companies.

In the beginning, it offered only a few types of insurance coverage options. They included fire, theft, and auto insurance. With time the home insurance company expanded its offerings to better compete with other insurance companies. 

You may know the insurance company by its old name, the Automobile Mutual Insurance Company of America. They are a mutual insurance company, where instead of stockholders, the policyholders own the company.                      

This insurance company has been in the business of selling a wide range of insurance coverage options and discounts to homeowners and automobile owners for more than 100 years.    

Homeowners searching for a reputable insurance company can consider going with Amica. Read our Amica home insurance reviews below to get a better idea of the company and the services they offer. 

How We Reviewed

Amica home insurance may not be as big as some other home insurance companies you see, but they have found their footing in the United States among homeowners. We decided to review the insurance company based on several important factors.

We reviewed the website, looking at its resourcefulness in providing potential users with information regarding home insurance coverage options and discounts.    

We focused on the ease of navigation and the different ways to contact customer service and the claims department. We looked at the home insurance coverage price, comparing their rate with the rate offered by their competitors. 

The next step in our comprehensive review process was to look at the Amica ratings. It’s essential to learn more about the company’s financial strength in the market, as it gives you an idea of where it stands among its competitors. 

Finally, we focused on customer reviews to learn the feedback given by their previous and current customers.

Where Is It Available?

Amica has its headquarters in Rhode Island. The home insurance provider operates in all the U.S. states, with the exception of Hawaii. If you need affordable insurance in Hawaii, we prepared this detailed review.

Home Insurance Coverage Options

Amica home insurance offers the following home insurance coverage options:

  1. Dwelling Coverage – The home insurance company uses software to provide its customers with dwelling or replacement cost insurance coverage. The coverage amount is calculated by the quote tool on their website.
  2. Other Structures Insurance Coverage – This coverage begins at 10% of the dwelling insurance coverage amount. The coverage protects fences, detached structures, and sheds. 
  3. Personal Property InsuranceCoverage – This valuable items insurance coverage option protects your personal belongings. The usual limit set for this coverage is at 75% of your dwelling insurance coverage. If you require more coverage, you can buy a higher limit.
  4. Loss Of Use Insurance Coverage – This option sets the monetary limit for the loss of use coverage at 30% of your dwelling insurance coverage.
  5. Deductible Insurance Coverage – The home insurance company does not offer a separate deductible for loss due to hail or wind. However, it lets customers select from several different deductible amounts, ranging from $500 to $25,000.
  6. Liability Insurance Coverage – The insurance company offers a higher liability insurance coverage than other home insurance providers. Amica liability coverage goes up to $2 million while the limitations set by other insurance companies only goes up to $1 million.
  7. Medical Payments Insurance Coverage – This insurance coverage offers its customers medical payment coverage, ranging from $1,000 to $5,000, increasing by a thousand dollars. 
  8. Special Computer Insurance Coverage – This option allows customers to get additional coverage up to $4,500. You also receive numerous deductible options. 
  9. Sump Overflow and Water Backup Coverage – This insurance covers any problems you encounter with backed-up drains and sewers. You can get a coverage limit up to $50,000 and select from several deductibles. 
  10. Automatic Dwelling Insurance Coverage Increase – This insurance coverage gives you a 30% buffer if the cost of replacing something exceeds the dwelling insurance coverage limit.
  11. Identity Fraud Expense Coverage– This Amica coverage protects you against identity theft. It gives you access to a professional who can help you restore your stolen identity by guiding you through the entire process.
  12. Personal Property Replacement Insurance Coverage – The insurance coverage provides the replacement cost, but it does not cover your property’s depreciated value.
  13. Scheduled Personal Property Insurance Coverage – This coverage secures expensive items such as fine art and jewelry. 
  14. Earthquake Insurance Coverage – This catastrophic coverage option protects you against damages sustained to your property due to an earthquake.
  15. Flood Insurance Coverage– This insurance is available through the company’s National Flood Insurance Program. You will have to buy this coverage option separately. 

Amica Home Insurance Pricing 

When you ask for an Amica quote, the quote you receive will differ from what another person may get. The home insurance provider will base the quote on a wide range of factors, including the age of your home, how it was built, and the area you live in. 

You may have to pay an estimate of $2,000 each year. We received this number according to the obtained quotes for the average range of ten homes. 

Compared to other payment plans of home insurance companies, the Amica payment plan is 20% higher.  Your home’s insured value or replacement cost influences the rates you will receive with the home insurance company. 

Have a look at the comparison chart below:

Coverage Amount Average Annual Premium
$100,000 to $300,000 $793
$300,000 to $500,000 $1,569
$500,000 to $800,000 $2,511
$800,000 to $1,000,000 $3,629

 

Amica Home Insurance Discounts

Amica home insurance offers customers the following Amica discounts:

  • Multi-line discount works if you combine your home insurance policy with their auto insurance. You may receive a discount of up to 15%. 
  • Alarm system discount is a discount on homeowners insurance for alarm system installation that helps you reduce your insurance premium. 
  • New/remodeled home credit discount is a discount for insuring a new or remodeled home.
  • Automatic detection devices discount saves you money if you have installed smart technology to monitor gas or water leaks on your property. 
  • Loyalty discount saves you money if you have been with the home insurance company for two years or more.
  • Claim-free discount reduces your insurance premiums if you have no claims for the past three years.
  • E-discount saves you money if you have signed up for the home insurance company’s e-bill and e-policy program.
  • Auto-pay discount is for customers who choose to automate their payments.

Customer Satisfaction and Financial Strength Review

Amica home insurance company has a high financial strength rating given by several reputable online review websites. 

J.D. Power gave Amica home insurance company a 5 out 5 rating for providing home insurance coverage options. 

The insurance company also leads in ratings on the Better Business Bureau, Trustpilot, and ConsumerAffairs. The company’s rating on these websites is based on customer reviews. Judging by the rating, Amica customer satisfaction is high. Amica’s rating from BBB is A+. S&P gave it an AA, and Amica received an A++ rating from AM Best

Therefore, proving the home insurance company does indeed rank higher than most of its competitors, as these ratings are regarded as excellent. Out of all review sites, the Better Business Bureau does not count the feedback submitted by customers as part of their rating process. 

J.D. Power considers the insurance company’s cost for insurance coverage, variety of coverage options available, policy and billing information and clarity, customer service department, and the ease of filing claims. Both ConsumerAffairs and Trustpilot rely on customer feedback to calculate the rating. 

Platform Rating
BBB  A+
ConsumerAffairs
Trustpilot 3.8

 

Customer Support 

Amica home insurance company offers 24/7 customer support. You can contact Amica customer service at 800-242-6422 or chat with a customer service representative using the virtual chat option at the bottom of the website. 

You can get a quote by filling an online application. The online application gives questions about the types of coverage options you are interested in and your insurability. You can select any additional coverage option you want to add to your home insurance policy. It will take you around 5 to 10 minutes to fill out and submit the form. 

You can contact an agent on the Amica phone number to discuss your coverage options. The home insurance company offers customers a free mobile app. 

You can make an account and log in via the mobile app or website to manage your coverage option. 

Amica insurance company offers you more than one payment option. You can pay via checks, electronic funds transfer, money orders, credit or debit card, auto-pay feature, over the phone, and by mail. 

Overall, most customers have found the Amica customer service satisfactory in helping them with their questions.

Ease of Buying and Claims Handling 

The Amica claims reviews by existing customers have been excellent. You can check their claims rating on both the J.D. Power and ConsumerAffairs. 

The Amica claims phone number is the same as their customer service department number: 800-242-6422. 

The Amica claims department’s customer service hours are 24/7. You can file a claim through their website, call, or via the mobile app. Once you have filed a claim, you can track it from the website or the mobile app. The company will connect you with a prequalified contractor through their network. 

The home insurance provider also has a catastrophe claim center. 

Comparison With Competitors 

We have compared Amica with its major competitors in the market to understand the differences and similarities between these home insurance companies.

Amica vs GEICO 

GEICO performs better in terms of costs, rating, customer reviews, and discounts. Amica home insurance company’s claims and quote process ranks higher than GEICO. Both insurance providers offer affordable policy rates but fewer discounts.

Amica vs State Farm 

State Farm offers fewer discounts than Amica home insurance company. Amica scored better on J.D. Power, getting 5 out of 5 whereas State Farm received 4 out of 5. State Farm has a better AM Best rating, but Amica has a better BBB rating. 

Amica vs USAA

The biggest drawback is that USAA home insurance is only available to current and retired people in the military and their families. Both home insurance companies offer affordable prices and a top-notch customer service department. 

Amica vs Allstate

Allstate has average customer ratings, whereas Amica has industry-leading customer satisfaction and services. Both offer online tools and customization options. 

Amica vs Progressive 

Progressive does not have a good claims department. Often it requires customers to go through a third-party instead of reporting it directly. 

Amica, on the other hand,  has an excellent claims department and their customers can call them up directly to file a claim. 

Another drawback of Progressive is that it requires an exterior home inspection to determine if you qualify for homeowners insurance. 

Pros & Cons

The Pros

  • Amica offers competitive rates
  • Some policies pay cash dividends
  • The company has an excellent financial strength rating

The Cons

  • Amica insurance is not available in all states
  • Amica doesn’t use local home insurance agents
  • The online quote tools asks you to select your own replacement value instead of calculating it for you (some people may find it hard to calculate)

Final Verdict

Amica home insurance company has been awarded the highest rank in the J.D. Power Homeowners Insurance, getting 5 out 5 in almost every category. They held the rank for 18 consecutive years. 

Although they have a good financial strength rating, the AM Best downgraded their rating from A++ to A+ in 2017.

The company has an easy online tool, which gives you customization and liability limit options. However, it may require you to make calculations that not all users find simple enough. 

The company offers a wide range of coverage options such as watercraft, business, and motorcycle. You can select from numerous payment plans. They include monthly, quarterly, or yearly payments. 

FAQs

Does Amica homeowners insurance cover mold?

Whether your home insurance coverage will cover mold or not depends on the state you live in, and on the limitations of your home insurance coverage.

Does Amica homeowners insurance cover termites?

The home insurance coverage does not include termites insurance, as it can occur due to the lack of maintenance. 

Does Amica homeowners insurance cover dog bites?

The standard home insurance coverage may cover minor dog bites inflicted to someone on your property, but if you have a big and aggressive dog, you should get additional coverage.

How much does Amica homeowners insurance cost?

Amica home insurance reviews show that this company’s home insurance costs around $109.33 per month.