Home > Insurance

Detailed Pawp Pet Insurance Review

Last modified: Sep 29, 2022

Overall Raiting: 8
Get a Deal
Financial Strength: No rating on AM best
BBB Rating: A+
Coverages: 5/5
Support: 24/7
User Ratings: Generaly positive
Availability: Nationwide
Pricing: Affordable

Choosing the right insurance for your pet is crucial, so comparing different pet insurance companies is essential to find the best cover for your pet’s needs. 

Pawp Pet Insurance is a popular choice, and it’s different from many other pet insurance companies. Pawp offers 24/7 advice from licensed vets and nurses without the need to take your pet to the clinic. 

If you are wondering whether Pawp Pet Insurance is the right choice for you, read on to find out more about what they offer and what other pet parents say about them in Pawp Pet Insurance reviews.

About Pawp Pet Insurance

Pawp Pet Insurance was founded in 2019, offering an alternative to traditional pet insurance.

Pawp operates on a subscription basis and is a telehealth clinic and digital veterinary service that connects pet owners with licensed vets and nurses. Pawp members can reach veterinary professionals via unlimited video calls and texts 24/7. If needed, Pawp also offers members an emergency fund for urgent vet treatment once per year.

Pawp’s Plans and Coverage

Pawp Pet Insurance offers members two types of coverage: 24/7 pet advice and consultations via text or video call and an emergency fund when urgent treatment is required.

24/7 Pet Care Consultations

Pawp Pet Insurance provides members with unlimited 24/7 access to licensed vets and nurses via video calls and chats. Members can log into their Pawp account and select the ‘Talk to a vet professional’ option, with unlimited access to this service. 

The vet professional will be able to answer any questions you may have about your pet, whether these are everyday questions or some pet issue you are concerned about in the middle of the night. This service provides pet parents with peace of mind and helpful advice. Providing 24/7 unlimited access to a vet helps reduce the need to attend a clinic and pay for unnecessary vet visits.

Emergency Fund

The Pawp Pet Insurance emergency fund can be accessed once per year for one pet covered by your Pawp membership. The maximum amount covered by the emergency fund for the one-off treatment is $3,000. 

The fund is intended for use in the case of an unexpected, life-threatening emergency. To access the fund, you will first need approval from a Pawp vet. To request approval to access your emergency fund, you will need to sign in to your Pawp account and select the ‘having an emergency’ option. After providing initial details about your emergency, you will be connected with a vet professional.

Once access to your fund has been granted, you will have four hours to bring your pet to a vet for a consultation. Your insurance will pay the vet directly for treatment, so you will not need to worry about reimbursing the money.

Pawp and Pre-Existing Conditions

Pre-existing medical conditions are often excluded from pet insurance claims, but Pawp does things slightly differently. If your pet has a medical emergency related to a pre-existing condition, the Pawp emergency fund will often cover it. But you will still need approval from a Pawp vet before being granted access to the emergency fund.

Pawp’s Exclusions

Pawp Pet Insurance only covers the cost of emergency visits approved by the vets; all other in-person vet treatments are excluded from the plan.

Some of the services excluded from the coverage include:

Pawp’s Premiums 

Pawp offers a monthly flat-rate membership at $24. This plan can cover up to six pets in your household, providing 24/7 vet advice and support. Only one pet per year can access the emergency fund.

Pawp User Ratings and Pawp Pet Reviews

Pawp has many five-star ratings and positive reviews on its website. But, to get a clear idea of how customers rate Pawp, we also checked the Trustpilot ratings.

Pawp is a verified company on Trustpilot, and as of April 17, 2022, it’s rated as Excellent with 4.5 stars based on 536 reviews. 83% of users rated Pawp as Excellent, and 9% rated them as Bad. These figures demonstrate that most Pawp customers had a positive experience using their services.

Pawp Financial Strength

Understanding the financial strength of a pet insurer is essential, as you need to be sure that the provider can honor your policy when you need it the most. Pawp appears to be in a solid financial position. It raised $13 million in Series A funding in 2021. The company will use these funds to scale its offering and expand its capabilities, which is positive news for pet owners.


  • The veterinary team is available for a consultation 24/7.
  • There is no need to wait for an appointment since you can speak to a vet right away.
  • The company offers unlimited video calls and texts with a vet.
  • The insurance covers up to six pets without additional charges.
  • The reimbursement amount is sent straight to the veterinarian without you needing to pay upfront.
  • The cost of the Pawp Pet plan is $24/month.
  • Pawp covers only one emergency vet visit of up to $3,000 per year.
  • Emergency coverage applies to only one pet listed on the insurance policy per year.
  • Routine pet care and preventative treatments are not covered.

Pawp Pet Insurance offers an alternative to traditional pet insurance providers, focusing its services on emergency vet care and telehealth consultation. 

If you are looking for pet insurance that offers 24/7 support from licensed vets and an emergency fund for urgent treatment, Pawp Pet Insurance could be the right choice for you. To help you make your final decision, look at the Pawp Pet Insurance review pages to learn about other pet parents’ experiences with the provider.


Does Pawp have a waiting period before I can access the emergency fund?

Yes, the emergency fund is available 14 days after your enrollment.

How can I reach Pawp Pet Insurance customer service?

If you would like to contact the Pawp Pet Insurance customer service team, you can email them at support@pawp.com, use the live chat support on their website, or call them at 833-365-0001.

Policy Advice is a website devoted to helping everyday people make, save, and grow money. While our team is comprised of personal finance pros with various areas of expertise, nothing can replace professional financial, tax, or legal advice.

Policy Advice is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.Policy Advice is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com

Stay In Touch


About Website

© Copyright 2022 PolicyAdvice.net. All rights reserved.