QBE Home Insurance Reviews 2020

Last modified: October 31, 2020
  • Claims 5
  • Buying 6
  • Transparency 8
  • Coverage Variety 7
  • Value For Money 7
  • OVERALL RATING 6.6
  • Financial Strength A
  • BBB Rating B
  • Coverages 4/5
  • Flexibility 4/5
  • Discounts 4/5
  • Support 3/5
  • User Ratings 1/5
  • Availability Available in all 50 states
  • Pricing 3/5

According to QBE home insurance reviews, the company is listed on the Australian Securities Exchange (ASX) and has a presence in more than 27 countries. The company also operates in the United States. 

 

QBE Insurance Group Limited is a general insurance and reinsurance company that offers personal, commercial, and specialty products along with risk management solutions. All of the company’s services are designed to offer clients an unmatched level of quality and customization. QBE is amongst the world’s top 20 insurance companies.    

 

QBE has been operating for the past 130 years. Through this time, the insurance provider has managed to maintain a stellar rapport with its clients and is the leading edge in home insurance.

 QBE stands for North Queensland Insurance Company Limited. The company was founded in 1886 and later acquired by the Bankers and Traders Insurance Company Limited in 1921. That is what the ‘B’ stands for in QBE.

 

The company offers outstanding customer support and easy access to a QBE home insurance phone number where customers can contact the company to get their questions answered. The insurance provider is also known for their good rates, plenty of discounts, and efficient claims processing, all of which have earned it many good reviews. 

How We Reviewed?        

We carried out a thorough search and read reviews that were left on various rating platforms. 

We carefully analyzed their website to find out more about the types of coverage they offer and the features that are found on their website. We noticed that the QBE insurance rating is significantly higher as compared to other home insurance providers.      

Where is it Available?

 QBE is an insurance provider with headquarters in Sydney, Australia. QBE home insurance also operates in the USA

 

QBE North America Operations is a division of the QBE Insurance Group Limited located in NYC. The U.S. headquarters of the company are located in the city of New York. It is also important to note that QBE is licensed in all 50 U.S. states, including the District of Columbia and Puerto Rico

QBE has the distinction of being an eligible surplus lines insurer in the District of Columbia, including all other states, except for North Dakota.

Homeowner Insurance Review

QBE is offering insurance coverage for homeowners, landlords and property investors, renters and tenants. Apart from homeowners insurance, they offer comprehensive car insurance, compulsory third party, and third-party insurance. When you choose personal property insurance, you also get the following coverage:

  • fire insurance coverage
  • flood insurance
  • theft and vandalism insurance
  • water backup insurance

 

What makes their home insurance unique is that it covers essential temporary repairs, legal liability, and temporary accommodation until your home gets repaired. 

 

Optional benefits of getting a QBE home insurance coverage include accidental insurance, insurance for contents that are in storage, contents in student’s accommodation, domestic workers comp, bicycle insurance, and portable contents insurance. This worldwide coverage covers your personal items such as your smartphone, laptop, or jewelry.

 

Homeowner Insurance Pricing

Before you can get a QBE insurance quote, you will want to know what events you will be covered for. 

 

With a QBE home insurance, you are covered for any loss or damage that is caused by ‘defined events.’ For more details of these types of events, you will have to refer to the product disclosure statement and the policy schedule that will also include the amount of your QBE insurance payment.

 

It is important to note that accidental damage is not covered initially by a QBE contents insurance coverage, but is an option that you can add on to your existing policy by paying an additional cost. 

You can sign up for home insurance or contents insurance online by visiting the official QBE website and save up to 10%.

 To get a home insurance quote, you will need to first provide QBE with the necessary details by filling the online form. Needless to say, the quote will depend on multiple factors and varies from property to property. 

Customer Support and Financial Strength Review

There is currently no QBE insurance BBB rating, but the insurance provider has a financial strength rating of A+ from S&P. AM Best has given QBE an A rating. Another great way to gauge the level of customer satisfaction of the company is by going online and reading some of the reviews that have been left on review sites. 

QBE insurance offers excellent customer service. Since QBE has a presence in multiple countries, you will need to visit their website to find more information on the contact information depending on your location. 

The QBE insurance customer service number is: 844-723-2524. 

 

One of the main reasons behind QBE’s growing popularity is that the company goes the extra mile to ensure their clients have a hassle-free experience. 

It provides customers with an easy and efficient customer claims process. You can use the QBE insurance claims phone number to report a claim and get a fast and efficient reply without having to wait very  long. 

Comparison With Competitors

One of the major competitors of QBE is Amica Mutual Insurance. When it comes to QBE insurance vs Amica, the latter enjoys a high AM Best score of A+ and an impressive J. D. Power score of 5 out of 5. The insurance provider also offers some of the best home insurance options available. 

But, it lacks in terms of personalized coverage that QBE has perfected through the years. Amica also offers fewer discount options as compared to many other insurance providers, with some additional coverage being unavailable in some states. 

On the other hand, with a presence in 50 states and multiple countries, QBE caters to a wider audience. 

Pros & Cons

The Pros

  • Excellent Customer Service – QBE takes great pride in making sure that it offers the complete package when providing its insurance products, and that includes customer service. QBE is known for delivering a high level of customer service to all of its clients.
  • Customized Insurance Products – QBE has the distinction of going the extra mile when it comes to providing its customers with personalized insurance policies that meets their needs and provides them with the protection they need.
  • Great Claims Service – By offering their clients with quick insurance claims processing via phone or email, QBE ensures that all of their customers have a pleasant experience, whether it's signing up for an insurance product or making a claim.

The Cons

  • Lacking Personal Insurance Policy – If you are looking for a personal insurance policy, then you will notice that QBE does not seem to pay attention to their personal insurance products and seem to be more focused on their commercial and home insurance products.

Final Verdict

If you are looking for home insurance packages that allow you to customize your coverage according to your specific needs, the QBE home insurance policy should be right up your alley. 

 

A QBE home insurance policy will also cover accidental damage, portable contents outside of your home, contents that are in storage, and other portable valuables, which gives it an edge over other home insurance coverage providers. 

FAQs

Who is QBE owned by?

QBE was founded by Burns Philp and Company, which is a shipping company and is owned by the QBE Insurance Group Limited

Is QBE Insurance an admitted carrier?

Yes. QBE insurance is an admitted carrier.

What is QBE North America?

QBE NA operations is a division of QBE Insurance Group Ltd.

How to cancel QBE home insurance?

Visit the customer service page for information on canceling QBE home insurance.

 

How many employees does QBE have?

QBE home insurance reviews reveal that the company currently has over 12,000 employees.

When was QBE founded?

QBE was founded in 1886 in Townsville, Australia.

Where is QBE based?

QBE insurance has its headquarters in Sydney, Australia.